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Frequently Asked Questions
Are you a trading company or a manufacturer?
We are a professional manufacturer with our own dedicated factory facilities.
What is your minimum order quantity (MOQ)?
Our minimum order quantity is just 1 set.
How long is the production lead time?
Normally, the production time is 40 to 45 days after receiving your deposit.
What are your terms of payment?
We require a 30%-50% T/T deposit, with the remaining balance paid before loading.
What is your after-sale service policy?
We provide a 3-year warranty. Any quality problems will be fixed for free within 3 years from the delivery date. We also provide detailed installation drawings and instructions.
Can I get samples before placing an order?
Yes, sample fees are applicable, but they will be fully refunded after you place your formal order.
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